My scanned images have black lines running through them, blank spaces, or are of overall bad quality.

This issue occurs if a foreign object, such as a paper clip or ripped paper, is stuck in the scanner.

Check the ADF slot and make sure that the slot is clear. If foreign objects are found, remove them from your scanner.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PDS-5000, PDS-5000F, PDS-6000

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.