FAQs & Troubleshooting

FAQs & Troubleshooting

Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray

When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings.
DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.


For 1-sided printing

  • face down
  • top edge toward the front of the paper tray

For automatic 2-sided printing (long edge binding)

  • face up
  • bottom edge toward the front of the paper tray
  1. Press [Settings]>[All Settings]>[Printer]>[2-sided]>[Single Image]>[2-sided Feed].
    If your machine displays the [All Settings] menu on the Home screen, skip the [Settings] menu.
  2. Press .

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