FAQs & Troubleshooting
Reset the Drum Counter
When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:
DO NOT reset the drum counter unless you are replacing the drum unit.
- Close the front cover.
- Make sure the machine is turned on.
If your machine displays the All Settings menu on the Home screen, skip the Settings menu.
- Press All Settings. (This step might be skipped in some models.)
- Choose Machine Info. or Machine Information => Parts Life.
- Press and hold Drum or Drum Life until the machine's display message changes.
- Press Yes.
- Press (Home).
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
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