FAQs & Troubleshooting

FAQs & Troubleshooting

Reset Your Brother Machine

  1. Press image [Settings]>[All Settings]>[Initial Setup]>[Reset].
    If your machine displays the [All Settings] menu on the Home screen, skip the [Settings] menu.
  2. Swipe up or down or press image or image to display the type of reset functions, and then press the reset function you want to use.
    • The network settings, the security settings and address book data will not be reset by the [Machine Reset].
    • If you discard or transfer the machine, we recommend accomplishment of the [Factory Reset] to erase the personal data in the machine.
  3. [Machine will reboot after resetting. Press [OK] for 2 seconds to confirm.] appears. Press [OK] for two seconds to confirm.
    The machine will restart.
  4. Press image.
    You can also reset the Network settings by pressing image[Settings]>[All Settings]>[Network]>[Network Reset].

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

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