MFC-L5800DW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond, recycled paper, colored paper, letterhead, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Tray
(Standard)
Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper,
Thick Paper *1
Paper Size A4,
Letter,
B5(JIS) *2,
A5,
A5 (Long Edge),
A6,
Executive,
Legal,
Folio,
Mexico Legal,
India Legal
Paper Weight 60 to 120 g/m2 (16 to 32 lb)
Maximum Paper Capacity Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
Multi-purpose tray
(MP tray)
Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Thick Paper,
Thicker Paper,
Recycled Paper,
Bond,
Label,
Envelope,
Env. Thin,
Env. Thick
Paper Size Width:
76.2 to 215.9 mm (3 to 8.5 in.)
Length:
127 to 355.6 mm (5 to 14 in.)
Paper Weight 60 to 200 g/m2 (16 to 53 lb)
Maximum Paper Capacity Up to 50 sheets of 80 g/m2 (20 lb) Plain Paper
Envelope; 10 envelopes up to 10 mm (0.4 in.) thick
Paper Tray 2, 3 (Optional) *3 *4 Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper,
Thick Paper *1
Paper Size A4,
Letter,
B5(JIS) *2,
A5,
Executive,
Legal,
Folio,
Mexico Legal,
India Legal
Paper Weight 60 to 120 g/m2 (16 to 32 lb)
Maximum Paper Capacity (LT-5500/LT-5505)
Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
(LT-6500/LT-6505)
Up to 520 sheets of 80 g/m2 (20 lb) Plain Paper
Automatic 2-sided Printing Paper Type Plain Paper,
Letterhead,
Colored Paper,
Thin Paper,
Recycled Paper
Paper Size (For models without the lever on the 2-sided tray)
A4 *5,
Letter *5,
Legal *5,
Mexico Legal *5,
India Legal *5,
Folio *5

(For models with the lever on the 2-sided tray)
Choose the paper size you want to use by sliding the 2-sided lever:
  • A4
  • Letter, Legal, Mexico Legal, India Legal, Folio
Paper Weight 60 to 105 g/m2 (16 to 28 lb)

 

*1: Open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray.
*2: B5(JIS) size paper is only available for some countries.
*3: For models without second paper tray: You can install up to two Lower Trays 250 sheets (LT-5500) or 520 sheets (LT-6500).
*4: For models with second paper tray: You can install one Lower Tray 250 sheets (LT-5500/LT-5505) or 520 sheets (LT-6500/LT-6505). For the details of Paper Tray 2 and 3 (optional) available for your country, click here to see the Consumables & Options page. This information is also available on the Online User's Guide provided on the Manuals section.
*5: Letter, Legal, Mexico Legal, India Legal and Folio for USA/ Canada/ Latin America, and A4 for others.

 

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • with letterheads using low temperature dyes or thermography
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, HL-L5000D, HL-L5100DN, HL-L5200DW(T), MFC-L5700DW, MFC-L5705DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW

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