MFC-L3710CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan to Email Attachment

Send a scanned document as an email attachment.
  • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows®) or Brother iPrint&Scan (Mac) software.
  • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message.

    The machine scans to your default email application.

HL-L3290CDW/DCP-L3551CDW

  1. Load your document.
  2. Press (Scan).
  3. Press or to select the [to PC] option, and then press OK.
  4. Press or to select the [E-mail] option, and then press OK.
  5. If the machine is connected over the network, press or to select the destination computer.
  6. Press OK.

    If the LCD prompts you to enter a PIN, enter the four-digit PIN for the destination computer on the LCD and then press OK.

  7. Do one of the following:
    • To change the scan settings for this document, press Options or Copy/Scan Options and then go to the next step.
    • To use the default scan settings, press Black Start or Color Start.

      The machine starts scanning. If you are using the machine's scanner glass, follow the LCD instructions to complete the scanning job.

    • To change scan settings, Brother's ControlCenter software must be installed on a computer connected to the machine.

  8. The machine will prompt you to set each of the following scan settings. Press or to select the desired option, and then press OK to proceed to the next scan setting.
    • [Scan Type]
    • [Resolution]
    • [File Type]
    • [Document Size]
    • [Auto Deskew] (available for certain models)
    • [Remove Bkg Clr]

      (available only for the [Color] and [Gray] options.)

  9. Press Black Start or Color Start.
    The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.

MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW

  1. Load your document.
  2. Press [Scan]>[to PC]>[to E-mail] .
  3. If the machine is connected over the network, select the computer name you want to send data.

    If the LCD prompts you to enter a PIN for the computer, enter the four-digit PIN on the LCD, and then press [OK].

  4. Do one of the following:
    • To change the scan settings, press [Options], and then go to the next step.
    • To use the default scan settings, press [Start].

      The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to complete the scanning job.

    To change scan settings, a computer with Brother's ControlCenter software installed must be connected to the machine.

  5. To scan both sides of the document (MFC-L3770CDW):
    • Press [2-sided Scan], and then select the document type.
    Option
    Description
    2-sided Scan: Long Edge
    2-sided Scan: Short Edge
  6. Select the scan settings you want to change:
    • [Resolution]
    • [File Type]
    • [Scan Type]
    • [Document Size]
    • [Scan Settings]
    • [Brightness]
    • [Contrast]

      (available only for the [Color] and [Gray] options)

    • [Auto Deskew]
    • [Skip Blank Page]
    • [Remove Background Color]

      (available only for the [Color] and [Gray] options)

    • If your machine displays the [OK] button, press [OK].

    • To save the settings as a shortcut, press [Save as Shortcut].

  7. Press [Start].
    The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to complete the scanning job.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L3290CDW, MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW

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