FAQs & Troubleshooting

FAQs & Troubleshooting

Forward Incoming Faxes to Another Machine

Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.


  1. Press Menu.
  2. Press image or image to display the [Fax] option, and then press OK.
  3. Press image or image to display the [Memory Receive] option, and then press OK.
  4. Press image or image to display the [Forward/Store] option, and then press OK.
  5. Press image or image to display the [Fax Forward] option, and then press OK.

    The LCD will ask you to enter the fax number you want your faxes to be forwarded to.

  6. Enter the forwarding number using the dial pad (up to 20 digits), a One Touch button, or image and the three-digit code, and then press OK.
    • If you stored a Group on a One Touch key or in a Speed Dial code, the faxes will be forwarded to multiple fax numbers.

  7. Press image or image to select on or off for the Backup Print setting.
  8. Press Stop/Exit.


  1. Press image[Settings]>[All Settings]>[Fax]>[Setup Receive]>[Memory Receive].
  2. Press [Fax Forward].
  3. Do one of the following:
    • Press [Manual] to enter the forwarding fax number (up to 20 digits) using the LCD.

      Press [OK].

    • Press [Address Book].

      Press image or image to display the destination fax number where you want to your faxes forwarded.

      Press the fax number you want.

    • Press [Backup Print: On] or [Backup Print: Off]. If you select [Backup Print: On], the machine also prints a copy of received faxes at your machine.
  4. Press image.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL), MFC-L2759DW

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