White spots or black spots at 94 mm (3.7 in.) intervals
|White Spots on black text and graphics at 3.7 in. (94 mm) intervals||Black spots at 3.7 in. (94 mm) intervals|
Make 10-15 copies of a blank, white sheet of paper.
If the problem is not solved after printing the blank pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.
> Click here to see how to clean the drum unit.
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, HL-L2380DW, HL-L2390DW, HL-L2395DW, MFC-L2680W, MFC-L2685DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2710DW, MFC-L2720DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L5700DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW