MFC-L2740DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Replace Toner

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the toner cartridge and not the drum unit.
> Click here to see information for the difference between the toner cartridge and the drum unit.

> For the order number (Order No.) of the toner cartridge, click here to see the Consumables & Options page.

Follow the steps below to clear the Replace Toner message.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Make sure that the machine is turned on.
  2. Open the front cover.
    OpenFrontCover
  3. Remove the toner cartridge and drum unit assembly from the machine.
    RemoveTonerCartridge
  4. Push down the green lock lever and take the toner cartridge out of the drum unit.
    TakeTonerOut
  5. Unpack the new toner cartridge.
  6. Remove the protective cover.
    RemoveProtectiveCover
  7. Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
    PutToner
    Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
  8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
    CleanCoronaWire

    Be sure to return the tab to the Home position (HomePosition). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.

  9. Install the toner cartridge and drum unit assembly back into the machine.
    InstallToner
  10. Close the front cover of the machine.
    After replacing a toner cartridge, DO NOT turn off the machine or open the Front cover until the machine's display returns to Ready Mode.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2520DW, DCP-L2540DW, HL-L2380DW, MFC-L2680W, MFC-L2685DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2720DW, MFC-L2740DW

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