MFC-J5930DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Where is the USB/Ethernet port on the machine?

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

USB port location on the machine

The USB port is located inside the machine.

 

  1. Lift the scanner cover until it locks securely into the open position.

    Lift the scanner cover
     
  2. Connect the USB cable to the USB port marked with a USB symbol symbol (1). You will find the USB port inside the machine, as shown below.

    Connect the USB cable
     
  3. Carefully guide the USB cable into the cable channel and out the back of the machine. Connect the cable to your computer.

    USB cable entry point
    • DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer.
    • Make sure that the cable does not restrict the cover from closing, or an error may occur.

 

Ethernet port location on the machine (available models only)

The Ethernet port is located inside the machine.

 

  1. Lift the scanner cover until it locks securely into the open position.

    Lift the scanner cover
     
  2. Connect the Ethernet cable to the Ethernet port marked with a Ethernet Symbol symbol (1). You will find the Ethernet port inside the machine, as shown below.
    Connect the Ethernet cable
     
  3. Carefully guide the Ethernet cable into the cable channel and out the back of the machine. Connect the cable to your router or access point.
    Ethernet cable entry point

    Make sure that the cable does not restrict the cover from closing, or an error may occur.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5830DW(XL), MFC-J5930DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J690DW, MFC-J6930DW, MFC-J6935DW, MFC-J895DW

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