MFC-J5930DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Where can I find my Brother machine's serial number?

The serial number is on the back of the unit.


The serial number on the back of the unit has 15 characters.

serial number image


You can also see the serial number on the LCD following these instructions:


  1. Press Settings(Settings).

  2. Press All Settings.

  3. Press the Up or Down arrow key to display Machine Info.

  4. Press Machine Info.

  5. Press Serial No..

    Your machine's serial number will appear on the Touchscreen.

  6. Press Home(Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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