MFC-J5330DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan to Email Attachment

Send a scanned document as an email attachment.
  • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software.

  • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message.

MFC-J5330DW

  1. Load your document.
  2. Press [Scan]>[to PC]>[to E-mail].
  3. If the machine is connected over the network, press or to display the computer where you want to send data, and then press the computer name.

    If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK].

  4. Do one of the following:
    • To change the settings, press [Options], and then go to the next step.
    • Press [Start] to start scanning without changing additional settings.

      The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.

  5. Press the [Scan Settings] option, and then press [Set at Device].

    To use the [Scan Settings] option, a computer with the ControlCenter software installed must be connected to the machine.

  6. Select the scan settings you want to change, and then press [OK].
    Option
    Description
    Scan Type

    Select the scan type for your document.

    Resolution

    Select the scan resolution for your document.

    File Type

    Select the file format for your document.

    Document Size

    Select your document size.

    Brightness

    Select the brightness level.

    Contrast

    Select the contrast level.

    ADF Auto Deskew

    (Available only for certain models)

    Correct any skewed documents when they are scanned using the ADF.

    Skip Blank Page

    (Available only for certain models)

    When On is selected, blank pages are skipped.

    Remove Background Color

    Change the amount of background color that is removed.

    • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
  7. Press [Start].
    The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.

MFC-J5830DW/MFC-J5930DW

  1. Load your document.
  2. Press [Scan].
  3. Swipe left or right or press or to display [to PC].
    The icon moves to the middle of the Touchscreen and is highlighted in blue.
  4. Press [to PC].
  5. Press [to E-mail].
  6. If the machine is connected over the network, swipe up or down or press or to display the computer where you want to send the data, and then press the computer name.

    If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK].

  7. Do one of the following:
    • To change the settings, press [Options], and then go to the next step.
    • Press [Start] to start scanning without changing additional settings.

      The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.

  8. To scan both sides of the document (for MFC-J5930DW only), press [2-sided Scan], and then select the document type.
    Option
    Description
    2-sided Scan: Long Edge

    Scan the document so that the pages are read by flipping them on the long edge.

    2-sided Scan: Short Edge

    Scan the document so that the pages are read by flipping them on the short edge.

  9. Press the [Scan Settings] option, and then press [Set at Device].

    To use the [Scan Settings] option, a computer with the ControlCenter software installed must be connected to the machine.

  10. Select the scan settings you want to change, and then press [OK].
    Option
    Description
    Scan Type

    Select the scan type for your document.

    Resolution

    Select the scan resolution for your document.

    File Type

    Select the file format for your document.

    Document Size

    Select your document size.

    Brightness

    Select the brightness level.

    Contrast

    Select the contrast level.

    ADF Auto Deskew

    (Available only for certain models)

    Correct any skewed documents when they are scanned using the ADF.

    Skip Blank Page

    (Available only for certain models)

    When On is selected, blank pages are skipped.

    Remove Background Color

    Change the amount of background color that is removed.

    • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
  11. Press [Start].
    The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5830DW(XL), MFC-J5930DW

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