MFC-J4410DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Configure and use the Scan to FTP feature

The Scan to FTP feature allows you to scan a black and white or color document directly to an FTP server on your local network or on the Internet. The details required to use Scan to FTP can be entered by using the Web Based Management to pre-configure and store the details in an FTP profile.
 

Scan to FTP is available only after FTP profiles have been configured. 
 

Click the link for steps:

 

To configure the FTP profiles for the Scan to FTP feature:

  1. Print the network configuration report to obtain the IP address of the Brother machine.(Click here to see how to print the Network Configuration Report.)
  2. Open web-based management on a computer connected to the same network as your Brother machine. To use web-based management, open a web browser (such as Internet Explorer) and enter in the IP address of the Brother machine from the Network Configuration Report. (Ex: http://[your machine's IP address])
     
    If you have configured a password on your machine's network card, you must first enter the network password in the Login field at the top of the screen and then press image . By default there is NO password for the Brother machine's network card.

    image
     
  3. Click the Scan tab.
  4. Select the Scan to FTP/Network menu.
  5. Select the FTP option for the profile you want to use for Scan to FTP.
  6. Under Create a User Defined File Name, you may enter a file name to be used as the prefix for scanned documents. You can store two user defined File Names in addition to the seven preset File Names.
     
    A maximum of 15 characters can be entered. Deleting a field that is in use will automatically change it to "Node Name".
     
  7. Once all changes have been made, click Submit.

    image
     
  8. Click Scan to FTP/Network Profile.
  9. Click the Profile Name you want to configure and change the scan to FTP settings.

    image
     
  10. Enter in the following information:

    image

    Profile Name:
    Enter the name that you want to use for the profile of the FTP server. You will see this name on the Brother machine when using the Scan to FTP feature. (Up to 15 characters)

    Host Address:
    Enter the Host Address (Up to 64 characters), which is the domain name of the FTP server you want to connect to, or the IP address of the FTP server. (ex: ftp.example.com or 192.23.56.189)

    Username:
    Enter the username that has been registered with the FTP server for the machine. (Up to 32 characters)

    New Password/Retype Password:
    Enter the password that has been registered with the FTP server for the machine. (Up to 32 characters)

    Store Directory:
    Enter the destination folder where your document will be stored on the FTP server. Make sure you enter a forward slash before the directory path /. (ex: /brother/abc) (Up to 60 characters)

    File Name:
    Select the file name you want to use as a prefix to the scanned document. It helps you identify the scanned document. You can choose from seven preset and two user defined File Names. The file name that will be used for your document will be the file name you chose plus the last 6 digits of the flatbed/ADF scanner counter plus the file extension. (ex: Estimate098765.pdf). You can also manually enter a file name up to 15 characters.

    Quality:
    Select the scan quality. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.

    File Type:
    Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.

    Passive Mode:
    Set passive mode OFF or ON depending on your FTP server and network firewall configuration. By default this setting is ON.

    Port Number:
    Enter the port number used to access the FTP server. By default the port is 21 but you may modify it if your server uses a different port.
     
  11. Once you have entered in the settings click Submit.

 

 

To use the Scan to FTP feature:

  1. Load your document.
  2. Press Scan.
  3. Press Up or Down arrow key to choose Scan to FTP.
  4. Press Scan to FTP.
  5. Press the Up or Down arrow key to choose one of the FTP server profiles listed. Do one of the following:
    • If the Scan to FTP profile is complete, continue to Step 6.
    • If the Scan to FTP profile is not complete, the LCD prompts you to enter the missing information. When you finish the settings, continue to Step 6.
  6. Press Start. The LCD shows "Connecting". When the connection to the FTP server is successful the machine starts scanning the document.
If you are using the scanner glass, the LCD displays Next Page?. Press Yes or No. If you press Yes, load the next page and then press OK. Repeat for each subsequent page.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.