MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Store a Speed Dial number from my Brother machine's Caller ID History.

  • Caller ID is a telephone service. The service name may vary depending on your area.

  • Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.

If you subscribe to your telephone company's Caller ID Service, you can store Speed Dial numbers from your Brother machine's Caller ID History by following the steps below:


  1. Press Fax(Fax).

  2. Press History(History).

    You can also add numbers from the history in a different way by pressing Settings, Fax Setup AddressBook, Set Speed Dial and Add Number from History.


  3. Press Incoming(Incoming).

  4. Press the Up or Down arrow key to display the name or number you want to store.

  5. Press the number you want to store.

  6. Press More.

  7. Press Add to Address Book.

  8. Do one of the following:

    • If you want to store the displayed name, press OK.

    • Enter the name (up to 16 characters) using the keyboard on the Touchscreen. Press OK.

    • To store the number without a name, press OK.


  9. Press OK to confirm the fax or telephone number you want to store.

  10. Do one of the following:

    • Enter a second fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

    • If you do not want to store a second number, press OK.


  11. To choose where the number will be stored, do one of the following:

    • To accept the displayed next available Speed Dial location, press OK.

    • To enter a different Speed Dial location, press image and then enter a 2-digit number using the keyboard on the Touchscreen. Press OK.


    If the 2-digit Speed Dial location you choose is already taken, the OK button on the Touchscreen will not work. Choose a different location.


  12. When the Touchscreen displays your settings, press OK to confirm.

  13. Press Home(Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J285DW, MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

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