MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the "Station ID" and how do I set it?

The Station ID is for identification purposes.Your name and fax number will be printed as the header of every fax sent. To enter your "Station ID", follow the steps listed below:

  1. Press Settings.

  2. Press the Up or Down key to display Initial Setup.

  3. Press Initial Setup.

  4. Press the Up or Down key to display Station ID.

  5. Press Station ID.

  6. Enter your fax number (up to 20 digits) on the Touchscreen, and then press OK.

  7. Enter your name (up to 20 characters) using the Touchscreen, and then press OK.

    • Press image to cycle between letters, numbers and special characters. (The characters available may differ depending on your country.)

    • If you need to enter a character that is on the same button as the character before, press the Right arrow key to move the cursor to the right.

    • If you entered a character incorrectly and want to change it, pressimage to delete it and re-enter the correct character.


  8. Press image.

    If you make a mistake and want to start again, press image and go back to Step 1.


Only for USA Customers:
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J285DW, MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.