MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Store Speed Dial numbers on my Brother machine for easy dialing.

You can program your Brother machine to do one type of easy dialing: Speed Dialing. If you lose electrical power, Speed Dial numbers stored in memory will not be lost.



Storing Speed Dial numbers:

You can store up to 100 2-digit Speed Dial locations with a name, and each name can have two numbers. When you dial you will only have to press a few buttons on the Touchscreen (for example: press image (Address), the number you want to call and Send a fax.) To store Speed Dial numbers, please follow these steps:

  1. Press image(Fax).

  2. Press image(Address).

  3. If Speed Dial numbers have already been stored, press Alphabetical or Numerical.

  4. Press More.

  5. Press the Up or Down arrow key to display Set Speed Dial.

  6. Press Set Speed Dial.

  7. Do one of the following:

    • Enter the name (up to 16 characters) using the keyboard on the Touchscreen. Press OK.

    • To store the number without a name, press OK.


  8. Enter the first fax or telephone number (image) using the keyboard on the Touchscreen (up to 20 digits). Press OK.

    • (Except U.S.A.)

      Be sure to include the area code when entering a fax or telephone number. Depending on the country, the Caller ID names and history may not be displayed correctly if the area code is not registered with the fax or telephone number.


    • If you downloaded Internet Fax:

      If you want to store an E-mail address to use with Internet Fax or Scan to E-mail Server, press image and enter the E-mail address and press OK.


  9. Do one of the following:

    • Enter the second fax or telephone number (image) using the keyboard on the Touchscreen (up to 20 digits). Press OK.

    • If you do not want to store a second number, press OK.


  10. To choose where the number will be stored, do one of the following:

    • To accept the displayed next available Speed Dial location, press OK.

    • To enter a different Speed Dial location, press image and then enter a 2-digit number using the keyboard on the Touchscreen. Press OK.

    If the 2-digit Speed Dial location you choose is already taken, the OK button on the Touchscreen will not work. Choose a different location.


  11. When the Touchscreen displays your settings, press OK to confirm.

  12. Do one of the following:

    • To store another Speed Dial number, repeat Step 4 to Step 11.

    • To finish storing numbers, press image.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

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