MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

One line (banding) appears at the end of the printed/ copied documents.

Depending on the paper you are using, one line (banding) may appear at the end of the printed/ copied documents (as shown in the illustration below).


image


You can improve this issue by changing the Quality (for copy)/ Print Quality (for print) to Best.


To ensure the highest print quality when copying/ printing high-quality documents and photos, we recommend:

  • Setting the Quality (for copy)/ Print Quality (for print) to Best.

  • Using glossy paper for photos.


Click the link applicable to your case and follow the steps:



Print quality is also affected by the type and brand of paper used as well as the selected print or copy settings. In order to achieve optimum print quality, it is important to use the recommended paper for the type of document you are printing.
Click here to see information about Genuine Brother supplies.



Changing the Quality for copy


  1. Load your document.

  2. Press image (Copy).

  3. Press Options.

  4. Press the Up or Down arrow key to display Quality.

  5. Press Quality.

  6. Press Best.

  7. Press Black Start or Color Start.


Changing the Print Quality for print


(Windows)

  1. Open Printing Preference. (Click here to see the details of how to open Printing Preferences.)

  2. Choose Best in Print Quality.

    image

  3. Press OK.

(Macintosh)

  1. Open Print dialog. (Click here to see the details of how to open Print dialog.)

  2. Choose Print Settings in the Print dialog box.

  3. Choose Best in Print Quality.

    image

  4. Click Print to begin the print job.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4310DW, MFC-J4610DW, MFC-J4710DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.