MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Set my most frequently used fax, copy, and scan settings as Shortcuts

You can set your most frequently used fax, copy, and scan settings as Shortcuts, which you can then quickly and easily recall and apply. You can store three Shortcuts on your Brother machine. Click the link below for your case. 

 

To add copy Shortcuts

You can include the following settings in a copy Shortcut:

  • Quality
  • Paper Type
  • Paper Size
  • Tray select (for some model's)
  • Enlarge/Reduce
  • Density
  • Stack/Sort
  • Page Layout
  • 2-sided Copy
  • Advanced Settings

  Follow the steps below to add copy Shortcuts:

  1. Press Settings(Settings).
     
  2. Press the Up or Down arrow key to display Shortcut Settings.
     
  3. Press Shortcut Settings.
     
  4. Press Shortcut slot 1, Shortcut slot 2, or Shortcut slot 3 to select an empty Shortcut slot.
    Empty Shortcut slots will be named -Blank- on the machine's display (hereinafter called LCD).
     
  5. Read the information on the LCD.
     
  6. Press Next.
     
  7. Press Copy.
     
  8. Press the Up or Down arrow key to display the available settings.
     
  9. Press the setting you want to change.
     
  10. Press the Up or Down arrow key to display the available options for the setting you selected.
     
  11. Press the option you want to set.
     
  12. Do one of the following:
    • If you want to select another setting, repeat Steps 8 through 11.
       
    • If you have finished selected settings, go to Step 13.
  13. Press OK.
     
  14. Do one of the following:
    • Use the keyboard on the LCD to enter a name for the Shortcut.
       
    • If you want to use the default Shortcut name, go to Step 15.

     

    Enter a name for Shortcut
     
  15. Press OK.
     
  16. Press the Up or Down arrow key to review the displayed list of your chosen settings.
     
  17. Do one of the following:
    • To save the Shortcut, press Yes.
       
    • To change the Shortcut, go back to Step 8.
  18. Read the information on the LCD.
     
  19. Press OK.
     
  20. Press Home(Home).

     

To add fax Shortcuts

You can include the following settings in a fax Shortcut:

  • Address
  • Fax Resolution
  • Contrast
  • Color Setting
  • Batch TX
  • Real Time TX
  • Overseas Mode
  • Glass scan Size

Follow the steps below to add fax Shortcuts:
 

  1. Press Settings(Settings).
     
  2. Press the Up or Down arrow key to display Shortcut Settings.
     
  3. Press Shortcut Settings.
     
  4. Press Shortcut slot 1, Shortcut slot 2, or Shortcut slot 3 to select an empty Shortcut slot.
    Empty Shortcut slots will be named -Blank- on the machine's display (hereinafter called LCD).
     
  5. Read the information on the LCD.
     
  6. Press Next.
     
  7. Press Fax.
     
  8. Press the Up or Down arrow key to display the available settings.
     
  9. Press the setting you want to change.
     
  10. Press the Up or Down arrow key to display the available options for the setting you selected.
     
  11. Press the option you want to set.
     
  12. Do one of the following:
    • If you want to select another setting, repeat Steps 8 through 11.
       
    • If you have finished selected settings, go to Step 13.
  13. Press OK.
     
  14. Do one of the following:
    • Use the keyboard on the LCD to enter a name for the Shortcut.
       
    • If you want to use the default Shortcut name, go to Step 15.

     

    Enter a name for Shortcut
     
  15. Press OK.
     
  16. Press the Up or Down arrow key to review the displayed list of your chosen settings.
     
  17. Do one of the following:
    • To save the Shortcut, press Yes.
       
    • To change the Shortcut, go back to Step 8.
  18. Read the information on the LCD.
     
  19. Press OK.
     
  20. Press Home(Home).

     

To add scan Shortcuts

You can include the following settings in a scan Shortcut:

Scan to Media:

  • Scan Type
  • Resolution
  • File Type
  • File Name
  • Remove Background

Scan to Network
Scan to FTP


Follow the steps below to add scan Shortcuts:
 

  1. Press Settings(Settings).
     
  2. Press the Up or Down arrow key to display Shortcut Settings.
     
  3. Press Shortcut Settings.
     
  4. Press Shortcut slot 1, Shortcut slot 2, or Shortcut slot 3 to select an empty Shortcut slot.
    Empty Shortcut slots will be named -Blank- on the machine's display (hereinafter called LCD).
     
  5. Read the information on the LCD.
     
  6. Press Next.
     
  7. Press Scan.
     
  8. Press the Up or Down arrow key  to display scan to Media, scan to Network, or scan to FTP.
     
  9. Press to Media, scan to Network, or Scan to FTP.
     
  10. Do one of the following:
    • If you pressed scan to Media, go to Step 11.
       
    • If you pressed scan to Network or scan to FTP, follow these steps:
      1. Press the Up or Down arrow key to display the Profile Name.
         
      2. Press the Profile Name.
         
      3. Go to Step 17.
         
  11. Press the Up or Down arrow key to display the available settings.
     
  12. Press the setting you want to change.
     
  13. Press the Up or Down arrow key to display the available options for the setting you selected.
     
  14. Press the option you want to set.
     
  15. Do one of the following:
  16. Press OK.
     
  17. Do one of the following:
    • Use the keyboard on the LCD to enter a name for the Shortcut.
       
    • If you want to use the default Shortcut name, go to Step 18.

     

    Enter a name for Shortcut
     
  18. Press OK.
     
  19. Press the Up or Down arrow key to review the displayed list of your chosen settings.
     
  20. Do one of the following:
    • To save the Shortcut, press Yes.
       
    • To change the Shortcut, go back to Step 11.
       
  21. Read the information on the LCD.
     
  22. Press OK.
     
  23. Press Home(Home).
     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

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