MFC-J265W

FAQs & Troubleshooting

FAQs & Troubleshooting

Set the Brother machine to prevent public access to certain features.

TX Lock lets you prevent unauthorized access to your Brother machine.


When TX Lock is on, the following operations are available:

  • Receiving faxes


When TX Lock is on, the following operations are not available:

  • Sending faxes

  • Copying

  • PC printing

  • PC scanning

  • PhotoCapture

  • Operation from the control panel


SETTING UP THE PASSWORD

Before you can turn TX Lock on, you must set a password.


  • If you have already set the password, you do not need to set it again.



To program the TX Lock password, follow these steps:

  1. Press MENU and choose Fax => Miscellaneous => TX Lock.

  2. Enter a four-digit, numerical password.

  3. Press the OK key.

    • If you are entering the password for the first time, the Brother machine's LCD will read "Verify".


  4. Re-enter the password.

  5. Press the OK key.

  6. Press the STOP/EXIT key.



TURNING TX LOCK ON

Once you have programmed a password, follow these steps to turn TX Lock on:

  1. Press MENU and choose Fax => Miscellaneous => TX Lock.

  2. Press the UP OR DOWN ARROW key to select Set TX Lock.

  3. Press the OK key.

  4. Enter the four-digit password.

  5. Press the OK key.

    Your Brother machine will go offline. Its LCD will read "TX Lock Mode".


TURNING TX LOCK OFF

To turn TX Lock off, follow these steps:

  1. Press the MENU key.

  2. Enter the four-digit password.

  3. Press the OK key.

    TX Lock will automatically be turned off. The Brother machine's LCD will display the date and time.

    If you enter the wrong password, the Brother machine's LCD will display "Wrong Password" and the machine will stay offline. The Brother machine will remain in TX Lock Mode until you enter the correct password.





CHANGING THE PASSWORD

To change your TX Lock password, follow these steps:

  1. Press MENU and choose Fax => Miscellaneous => TX Lock.

  2. Press the UP OR DOWN ARROW key to select Set Password.

  3. Press the OK key.

  4. Enter the current four-digit password.

  5. Press the OK key.

  6. Enter a new four-digit password.

  7. Press the OK key.

  8. Do one of the following:

    • If the Brother machine's LCD does not read "Verify", go to STEP 9.

    • If the Brother machine's LCD reads "Verify", follow these steps:

      1. Re-enter the new password.

      2. Press the OK key.

      3. Go to STEP 9.


  9. Press the STOP/EXIT key.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-255CW, MFC-295CN, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W, MFC-J415W

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