FAQs & Troubleshooting

FAQs & Troubleshooting

What is the "Station ID" and how do I set it?

The Station ID is for identification purposes. Your name and fax number will be printed as the header of every fax sent. To enter your Station ID, follow the steps listed below:


  1. Press the Menu key.
  2. Press the Up or Down Arrow key to select Initial Setup and press OK.

  3. Press the Up or Down Arrow key to select Station ID and press OK.

  4. Enter your fax number (up to 20 digits) on the dial pad, and then press OK.

  5. Enter your name (up to 20 characters) using the dial pad, and then press OK.
    See the following chart for entering your name.




  • If you need to enter a character that is on the same key as the last character, press the Right Arrow key to move the cursor to the right.

  • If you entered a letter incorrectly and want to change it, press the Left or Right Arrow key to move the cursor to the incorrect character, press Clear/Back or Clear.

  • If you make a mistake and want to start again, press Stop/Exit and go back to step 1.

  • Press *, # or 0, repeatedly until you see the special character or symbol you want.

*differ from one country to another

  1. Press Stop/Exit.


Only for USA Customers:
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J140W, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-J220, MFC-J245, MFC-J265W, MFC-J270W, MFC-J410W, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J435W, MFC-J450DW, MFC-J470DW, MFC-J475DW, MFC-J615W, MFC-J630W, MFC-J6510DW, MFC-J6710DW

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