MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the "Station ID" and how do I set it?

The Station ID is for identification purposes.Your name and fax number will be printed as the header of every fax sent. To enter your "Station ID", follow the steps listed below:

  1. Press MENU.
  2. Press the Up or Down arrow key to display Initial Setup. Press Initial Setup.
  3. Press the Up or Down arrow key to display Station ID. Press Station ID.
  4. Enter your fax number (up to 20 digits) using the buttons on the Touchscreen, and then press OK.
  5. Enter your telephone number (up to 20 digits) using the buttons on the Touchscreen, and then press OK.
    (If your telephone number and fax number are the same, enter the same number again.)
  6. Use the buttons on the Touchscreen to enter your name (up to 20 characters), and then press OK.

    • To enter numbers or special letters, press  repeatedly until the character you want to enter appears, then press the character you want.
    • If you entered a letter incorrectly and want to change it, press the right or left arrow key to move the cursor to the incorrect character, and press .
    • To enter a space, press the space key.
  7. Press Stop/Exit.

    If you make a mistake and want to start again, press Stop/Exit and go back to step 1.


    Only for USA Customers:
    The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual. To program this information into your machine, see how to set the date and time and your Station ID on this page.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-8950DW, MFC-8950DWT, MFC-9970CDW

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