MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

White lines, bands or ribbing across the page

White lines, bands or ribbing across the page


Please check the following points to solve the problem:

  1. The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.

  2. The drum unit may be damaged. Put in a new drum unit. Click here to see the details of how to replace the drum unit.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4150CDN, HL-4570CDW, HL-4570CDWT, MFC-9460CDN, MFC-9560CDW, MFC-9970CDW

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