MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan from the Brother iPrint&Scan application using Windows Phone.

Make sure there is enough available space on your mobile device.
 

NOTE:Illustrations and instructions may vary depending on the version of the application you are using. We recommend you use the latest version to take advantage of all the features supported.

  1. Load your document on to your machine.
  2. Display the list of applications on your mobile device and tap the Brother iPrint&Scan icon.
     
    When the license agreement screen appears, carefully read and accept the terms of the agreement.
     
  3. Tap Scan.
  4. Make sure your machine is selected.Do one of the following:

     

    • If your machine is selected, go to STEP 6.
    • If a different machine is selected or if Device Is Not Selected is displayed,make sure your machine is turned on and then tap Scanner. Go to STEP 5.
       
      image

       

       

  5. The application will search your network and display a list of available machines. Tap your machine in the list.
     
    If your machine is not displayed in the list, you may be able to find your machine by tapping image and then entering your machine’s IP address.
     
  6. Tap image
    The machine will start to scan the document. The scanned image will then be displayed on the screen. Confirm the scanned image.
     
    image

     

    Flick left or right to view the previous or next page.
     
  7. Tapimage
  8. Do one of the following:

     

    • To save the scanned image to your mobile device, tap JPEG in phone. The scanned image will be saved in Pictures/SavedPictures.
    • To save the scanned image to OneDrive®, tap JPEG in OneDrive or PDF in OneDrive. The scanned image will be saved in the Brother iPrint&Scan folder on OneDrive®.
       
    If you selected the JPEG format, each page is saved as a separate file. If you selected the PDF format, all pages of the document are saved in one file.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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