MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/01/2010
  • ID: faq00000231_035

Envelope creases

Envelope creases


Please check the following points to solve the problem.
NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.

  1. Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print to the envelope.
    Gray levers in the envelope position

     
  2. If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

 

Click here to view other examples of print quality issues.


 


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If you need further assistance, please contact Brother customer service:

Related Models

MFC-9460CDN, MFC-9560CDW, MFC-9970CDW

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