FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the cordless handset?

Clean the outside of the cordless handset with a soft cloth. You should also clean the charger contacts. If the charger contacts are not clean, the battery may not charge correctly.



  • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the cordless handset.
  • DO NOT use cleaning materials that contain ammonia.
  • DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.

Clean the charger contacts as follows:


  1. Unplug the cradle from the AC power outlet.


  2. Clean the charger contacts (1) for both the cordless handset and the cradle with a cotton swab.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1960C, FAX-2580C, MFC-845CW, MFC-885CW, MFC-990CW

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