MFC-990CW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the Scanner to improve the copy or fax quality?

To clean the Document Scanner, follow the step listed below:

  1. Lift the document cover (1).

     

  2. Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

    NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

 


 

In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

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If you need further assistance, please contact Brother customer service:

Related Models

MFC-290C, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-990CW, MFC-J410W, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J435W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J630W, MFC-J6510DW, MFC-J6520DW, MFC-J6710DW, MFC-J6720DW, MFC-J825DW, MFC-J835DW

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