MFC-9840CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Check the firmware version.

Follow the steps below to check the firmware version.

  1. Press * and # simultaneously.
  2. The firmware version is displayed on the first row.
  3. On the first row, the first letter from the left represents the main firmware version.
  4. Press Start once.
    The letter in the first row represents the sub firmware version.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9040CN, DCP-9045CDN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9840CDW

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