MFC-9840CDW
FAQs & Troubleshooting
I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
You can install "PaperPort™ 11SE" from the CD-ROM supplied with your machine. Please follow the Step1, 2 and 3 below to install "PaperPort™ 11SE".
There are three steps for installing "PaperPort™ 11SE". You need to install three kinds of software: PaperPort, Microsoft Visual C++ 2005 Redistributable Package (depending on your machine) and PaperPort Image Printer.
Step1: Installing PaperPort
Put the supplied CD-ROM into your CD-ROM drive. If the Brother screen appears automatically, close the screen.
Click on Start and then Computer .
Right-click on CD-ROM icon and select Open .
Open the ppport folder and then the PaperPort folder. Double-click setup.exe .
The installation will start. Please follow the installation screen directions.
- For DCP-9040CN, DCP-9045CDN, MFC-9440CN, MFC-9840CDW users: Please skip Step 2 and go onto the Step 3. - For Users of other machines:
Step2: Installing Microsoft Visual C++ 2005 Redistributable Package
[For 32bit users]
Open the Utilities folder. Double-click vcredist_x86.exe .
A window will appear. After finishing installation the window will close.
Open the Utilities folder. Double-click vcredist_x86.exe .
A window will appear. After finishing installation the window will close.
Open the System64 folder. Double-click vcredist_x64.exe .
A window will appear. After finishing installation the window will close.
Step3: Installing PaperPort Image Printer
[For 32bit users]
Go back to the PaperPort folder. Open the PrinterDriver folder, and then the sytem32 folder.
Double-click setup.exe .
The installation will start. Please follow the installation screen directions.
Go back to the PaperPort folder. Open the PrinterDriver folder, and then the system64 folder.
Double-click setup.exe .
The installation will start. Please follow the installation screen directions.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-7030, DCP-7040, DCP-9040CN, DCP-9045CDN, MFC-7340, MFC-7345N, MFC-7440N, MFC-7840W, MFC-9440CN, MFC-9450CDN, MFC-9840CDW
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