MFC-9330CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Set up my Brother machine to forward the received faxes to another location.

You can use your machine's Fax Forwarding feature to forward the faxes you receive to another location. When Fax Forwarding is on, your machine will receive a fax into its memory, dial the fax number you programmed, and forward the fax to that number.

 

When Fax Forwarding is on, you cannot receive a color fax unless the sending machine converts it to black and white.
 

To turn Fax Forwarding on, follow these steps:

 

 

  1. Press Settings(Settings).
     
  2. Press All Settings.
     
  3. Press the Up or Down Arrow key to display Fax.
     
  4. Press Fax.
     
  5. Press the Up or Down Arrow key to display Setup Receive.
     
  6. Press Setup Receive.
     
  7. Press the Up or Down Arrow key to display Memory Receive.
     
  8. Press Memory Receive.
     
  9. Press the Up or Down Arrow key to display Fax Forward.
     
  10. Press Fax Forward.
     
  11. Do one of the following:

     

    • Press Manual to enter the forwarding fax number (up to 20 characters) using the keyboard on the machine's display. Press OK.
       
    • Press Address Book. Press the Up or Down Arrow key to display the fax number or E-mail address you want your faxes to be forwarded to.Press the fax number or E-mail address you want.

     

  12. If Fax Preview is set to Off, press Backup Print: On or Backup Print: Off.

    • If you choose Backup Print: On, the machine will also print received faxes atyour machine so you will have a copy.
       
    • When Fax Preview is set to On, the backup print feature does not work.
     
  13. Press Home(Home).
     

 

To turn Fax Forwarding off, follow these steps:

 

 

  1. Press Settings(Settings).
     
  2. Press All Settings.
     
  3. Press the Up or Down Arrow key to display Fax.
     
  4. Press Fax.
     
  5. Press the Up or Down Arrow key to display Setup Receive.
     
  6. Press Setup Receive.
     
  7. Press the Up or Down Arrow key to display Memory Receive.
     
  8. Press Memory Receive.
     
  9. Press the Up or Down Arrow key to display Off.
     
  10. Press Off.

    If there are faxes in the machine's memory, the machine will give you two options:

     

    • If you press Yes, faxes in the memory will be printed before the setting changes. If a backup copy has already been printed, it will not be printed again.
       
    • If you press No, faxes in the memory will not be printed and the setting will be unchanged.

     

  11. Press Home(Home).
     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9130CW, MFC-9330CDW, MFC-9340CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.