MFC-9330CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 12/12/2018
  • ID: faq00002411_020

Cover is Open

The error message Cover is open indicates that the top cover, the fuser cover or the ADF (automatic document feeder) cover of your Brother machine is not completely closed.

Check the solution applicable for your case to clear the error on the machine's display (hereinafter called LCD).

 

CASE 1: LCD shows Cover is Open and Close the Top Cover..

The top cover is not completely closed.

 

Open and then firmly close the top cover of the machine.

 

Close top cover

 

 

CASE 2: LCD shows Cover is Open and Close the Fuser Cover which can be found behind the Back Cover of the machine..

  • The fuser cover is not completely closed. Firmly close the fuser cover located inside the back cover of the machine.

    Close fuser cover
     
  • Paper was jammed in the back of the machine. Make sure paper is not jammed behind the fuser cover at the back of the machine, then close the fuser cover and press Black (Mono) Start or Color (Colour) Start.

 

CASE 3: LCD shows Cover is Open and Close the ADF Cover..

The ADF cover is not completely closed. Close the ADF cover of the machine. And if prompted, press Cancel(Cancel).

 

Close ADF cover

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3180CDW, MFC-9130CW, MFC-9330CDW, MFC-9340CDW

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