MFC-9010CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 04/26/2010
  • ID: faq00002654_000

The wrong power cord was included with the purchase of my Brother machine.

There is a possibility that the machine was package with an incompatible AC Power Cord, not suitable for use in the USA. To identify that you have received an incorrect AC Power Cord with your machine, refer to the photos below.

Incorrect AC Power cord. No Label

image



Correct AC Power Cord. Label: MAX. 10A 125V
image

 

If you have a cord that has 2 prongs and cannot locate voltage information written on a white label (MAX. 10A 12V) as shown above, do NOT use the power cord. Do NOT use any other power cord that might fit into the machine, even for temporary use.


 

Contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9010CN, MFC-9120CN, MFC-9320CW

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