FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of paper can I use?

The printer loads paper from the installed standard paper tray, the multi-purpose tray or the optional lower tray.
The names for the paper trays in the printer driver are as follows:

 Standard paper tray  Tray 1
 Multi-purpose tray  MP Tray
 Optional lower tray unit  Tray 2 *1

*1) If you want to print from Tray 2, you need to install the Optional lower tray. Tray 2(Optional lower tray) is not available for some models.

Media Type:

 Media Type  Tray 1  Tray 2  MP Tray
 Plain Paper 
 75 to 105 g/m2
 (20 to 28 lb)
 Yes  Yes  Yes
 Recycled Paper  Yes  Yes  Yes
 Bond Paper
 Rough paper-
 60 to 163 g/m2
 (16 to 43 lb)
 Thin Paper
 60 to 75 g/m2
 (16 to 20 lb)
 Yes  Yes  Yes
 Thick Paper
 105 to 163 g/m2
 (28 to 43 lb)
 Thicker paper       Yes
 Labels       Yes *3
 Envelopes      Yes *3
 Env. Thin      Yes *3
 Env. Thick      Yes *3


*2) 60 to 163 g/m2 (16 to 43 lb)
*3) Up to 3 sheets

Media Size and Number of sheets:

   Tray 1  Tray 2 *4  MP Tray
Paper Size

A4, Letter, Legal, Folio, B5(ISO/JIS), A5, A5 (Long Edge), A6, B6(ISO), Executive

A4, Letter, Legal, Folio, B5(ISO/JIS), A5, B6(ISO), Executive

Width: 76.2 to 215.9 mm (3 to 8.5 in.)Length: 127 to 355.6 mm (5 to 14 in.)
Number of sheets
(80 g/m2 or 20lb)

250 sheets
500 sheets *5

500 sheets

50 sheets
3 Envelopes

*4) Tray 2(Optional lower tray) is not available for some models.
*5) For HL-6180DW(T), HL-6182DW(T), DCP-8250DN, MFC-8950DW(T) and MFC8952DW(T) only.

Legal or Folio size paper is not available in some regions outside the USA and Canada.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

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