MFC-8710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Change or delete an existing One Touch or Speed Dial number.

You can change or delete a One Touch or Speed Dial number that has already been stored. The LCD will show the name or number, and if the number has a scheduled job, such as a delayed fax, or a fax forwarding number, it will display a message.

The instruction varies depending on whether the Internet Fax (IFAX) is available or whether the machine is configured for the Internet Fax (IFAX) if applicable.


Please follow the steps below to change or delete a One Touch or Speed Dial number that has already been stored.
  1. Do one of the following:

    • To change or delete a stored One Touch number, follow the steps:
      1. Press Menu and choose Fax => Address Book => One Touch Dial.
      2. Press the One Touch key you want to change or delete on the left side of the control panel.
        HINT : To access numbers 9 through 16, hold Shift and press the appropriate One Touch key.

    • To change or delete a stored Speed Dial number, follow the steps:
      1. Press Menu and choose Fax => Address Book => Speed Dial.
      2. Enter the three-digit (001 - 300) Speed Dial number you want to change or delete using the dial pad, then press OK.

    If a One Touch or Speed Dial number in the Group you are trying to change has been set to a scheduled job or a fax forwarding number, the LCD will ask you if you want to change the name or number.

  2. Do one of the following:

    • To delete the stored number, follow the steps:
      1. Press 2 to choose Clear. The LCD will display Erase This Data?.
      2. Press 1 to choose Yes, and go to STEP 9.

    • To change the stored name or number, press 1 to choose Change.

  3. Do one of the following:


    To edit the stored number, press the Left or Right arrow key to position the cursor on the character you want to change, press Clear, and enter the correct character.
  4. Press OK.

  5. Do one of the following:

    • If you want to keep the current name, go to STEP 6.

    • If you want to erase one character, follow the steps:
      1. Press the Left or Right arrow key to position the cursor under the character you want to delete.
      2. Press Clear to delete the character, and enter the correct character.
        You can press Clear repeatedly to erase multiple characters.

    • If you want to insert a character, follow the steps:
      1. Press the Left or Right arrow key to position the cursor where you want to insert a new character.
      2. Type the character you want to insert.

  6. Press OK.

  7. Do one of the following:

    • If you want to keep the current fax/scan resolution, go to STEP 8.

    • If you want to save a fax/scan resolution along with the number, press the Up or Down arrow key to choose Std, Fine, S. Fine, or Photo.

  8. Press OK.

  9. Do one of the following:

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-8510DN, MFC-8710DW

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