MFC-8710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Curled or wavy

Print Quality Problem - Curled or Wavy

 

Please check the following points to solve the problem:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  1. Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
    Please refer to FAQs "What kind of paper can I use?" and "What is the recommended paper?"

  2. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 degree in the paper tray.

    Fan paper

  3. Open the back cover (face-up output tray) to let the printed paper out on the face-up output tray.

    For Printer models:

    Open back cover

    For MFC/DCP models:

    Open the back cover

  4. Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.
     

    Windows PCL Printer Driver:

    NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

    1. From the menu bar of an application, click File => Print.

      Application

    2. Check your printer name is chosen and click Properties

      Properties

    3. Click Advanced tab and then Other Print Options.

      Click Other Print Options

    4. Click Improve Print Output and choose Reduce Paper Curl.

      Select Reduce Paper Curl

    5. Click OK to close the Other Print Options dialog.
    6. Check Reduce Paper Curl.
    7. Click OK to close the Properties dialog.
    8. Click OK. The document will be printed.

    Windows BR-Script Printer Driver:

    NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

    1. Click Advanced....

      Click Advanced

    2. Choose Reduce Paper Curl from Improve Print Output option.

    Choose Reduce Paper Curl

    Mac OS X CUPS Printer Driver:


    1. Choose Print from the File menu and open the Print dialog.
    2. Choose Print Settings from the print options pop-up menu.
    3. Click the Advanced triangle mark. 
    4. Choose Improve Print Output.
    5. Check Reduce Paper Curl.

      choose reduce paper curl



    6. Select Reduce Paper Curl.
    7. Click Print.

 

Mac OS X BR-Script printer driver:

  1. Choose Print from the File menu and open the Print dialog.
  2. Choose Printer Features from the pane pop-up menu, and choose General 2 (Set 1 for Mac OS X 10.4) for Feature Sets.

Reduce paper curl



If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

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