FAQs & Troubleshooting

FAQs & Troubleshooting

What are the recommended specifications for the paper I should use on my product?

To get the best print quality, we suggest using the following paper.


 Paper Type  Item
 Plain paper  Xerox 4200DP 20 lb
   Hammermill Laser Paper
24 lb
   (Xerox Premier 80 g/m2)
(Xerox Business 80 g/m2)
(M-real DATACOPY 80 g/m2)
(IGEPA X-Press 80 g/m2)
 Recycled paper
 (Xerox Recycled Supreme)
 Transparency  3M CG 3300
 Labels  Avery laser label #5160
(Avery laser label L7163)


  • Use paper that is made for plain-paper copying.
  • Use paper that is 20 to 24 lb (75 to 90 g/m2).
  • Use neutral paper. Do not use acidic or alkaline paper.
  • Use long-grain paper.
  • Use paper with a moisture content of approximately 5%.

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If you need further assistance, please contact Brother customer service:

Related Models

DCP-7020, FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N, MFC-7420, MFC-7820N

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