FAQs & Troubleshooting

FAQs & Troubleshooting

White spots or black spots at 94 mm (3.7 in.) intervals

Black spots
  • Make ten copies of a blank, white sheet of paper.
    If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. Please refer to the instructions, "Clean the drum unit".

  • The drum unit may be damaged. Put in a new drum unit. Please refer to the instructions, "REPLACE DRUM"

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If you need further assistance, please contact Brother customer service:

Related Models

DCP-7060D, DCP-7065DN, FAX-2840, FAX-2940, HL-2280DW, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW

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