FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using PictBridge. How do I clear the message "Wrong USB device"?

It's possible that a non-PictBridge compatible or broken device has been connected to the PictBridge port. Unplug the device from the PictBridge port, then press On/Off or Power Save to turn the machine off and then on again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-130C, DCP-330C, MFC-240C, MFC-440CN, MFC-5460CN, MFC-5860CN, MFC-665CW, MFC-845CW

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