How to clean the Platen Roller
Clean the Platen Roller when replacing the label roll with a new one.
To clean the platen roller, follow the steps below:
- Turn off the printer.
Press the tabs on both sides of the printer, and then lift the Roll Compartment Cover.
Rotate the Platen Roller and wipe it thoroughly with a lint-free cloth or cotton swab dipped in isopropyl alcohol or ethanol.
Gently press down on both sides of the Roll Compartment Cover to close it.
Calibrate the Gap/Black Mark Sensor every time you change the media.