TD-4420TN

FAQs & Troubleshooting

FAQs & Troubleshooting

How to clean the Platen Roller

Clean the platen roller when changing a label roll.
 

  1. Turn off the printer.

     

  2. Open the Roll Compartment Cover by pressing the tabs on both sides of the printer.

    Open the Roll Compartment Cover

  3. Push the print head release button to open the print head mechanism.

    Push the print head

  4. Rotate the platen roller and wipe it thoroughly with a lint-free cloth or cotton swab dipped in isopropyl alcohol or ethanol.
     


    Wipe the platen roller
     

  5. Close the print head mechanism with both hands until it locks into place.

    Close the print head
     

  6. Close the Roll Compartment Cover.
     

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-4420TN, TD-4520TN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.