How to set the Platen Roller

Movie: How to set the Platen Roller

*The video clip is being streamed from YouTube.

How to use the buttons:


Start the video


Skip the video


Stop the video


Restart the video



  1. Make sure you disconnect the printer from the AC power outlet.
  2. Pull up the release levers on both sides of the printer to unlock the Roll Compartment Cover, and then open the cover.

  3. While pressing the roller bearings toward the center, bring them to the Label Output Slot side.

  4. Pull out the roller while holding the roller bearings.

  5. Insert the new roller.

  6. Return the roller bearings to their original positions.

  7. Close the Roll Compartment Cover until it locks into place.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TD-4210D, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.