How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?

For Windows:

  1. Download Software/Document Installer from the [Downloads] section of this website and then start the installer. P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.
     
  2. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Wireless Network Connection], and then click [Next].
    Wireless network
     
  3. When [Do you have a USB cable?] is displayed, select [Yes, I have a USB cable to use for installation.] and then follow the installer instructions.
    Wireless network
     
  4. When the installation is finished, the computer is connected to the printer in the Infrastructure mode.
    To use the printer in the Wireless Direct mode, change the settings on the printer.
    Connect the printer and computer using a USB cable. Start the Printer Setting Tool on your computer, and click the [Communication Settings] button. Confirm the SSID (network name) and password (network key) in the [Wireless Direct] tab, and then select [Infrastructure and Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab.
    Wireless Direct
     
  5. To use the Wireless Direct mode, select the SSID you confirmed from the computer in step 4.
    SSID
    • The factory setting for the SSID is "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB", where "*****" is the last five digits of the product serial number.
    • If you are prompted to enter a password, enter the password (network key) you confirmed in step 4.
    • For Windows 10 or later, check [Connect automatically].
    • It may take several minutes until the connection is finished.

  6. Start the Printer Setting Tool on your computer again, and click the [Communication Settings] button.
    Confirm the IP address in [Current Status] in the [Wireless Direct] tab.
    IP address
     
  7. Open the [Devices and Printers] window. (For more information about opening the window, click here.)
    Click [Add a printer].

    For Windows 8 or later:
    Click [The printer that I want isn't listed] on the bottom of the window instead of selecting the displayed printer icon for the QL-810W or QL-820NWB.
    Add a device
     
  8. For Windows 8 or later:
    Select the [Add a local printer or network printer with manual settings] option, and then click [Next].

    For Windows 7 or earlier:
    Click [Add a local printer].
     
  9. Select the [Create a new port] option, select [Standard TCP/IP Port], and then click [Next].
     
  10. Enter the IP address you confirmed in step 6, and then click [Next]. The computer will start searching for the TCP/IP port.
     
  11. When the dialog box with [Which version of the driver do you want to use?] appears, select the [Use the driver that is currently installed (recommended)] option, and then click [Next]. Confirm the printer name, and then click [Next]. You have finished connecting your computer to the printer.
     
  12. Open the [Devices and Printers] window again, click the [Ports] tab in the [Printer Properties] dialog box, confirm that the IP address for the printer is the same as the address you confirmed in step 6 and that the [Standard TCP/IP Port] option (not WSD port) is selected.
     
  13. Start P-touch Editor to create and print labels.

    If you want to change to the Infrastructure mode when using the Wireless Direct mode, use the computer to select the SSID of the wireless LAN you want to connect to.

 

For Mac:

  1. Download Full Software Package from the [Downloads] section of this website, double-click the file, and then start the installer from [Start Here Mac].
     
  2. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Wireless Network Connection].
    Wireless Network Connection
     
  3. When [Do you have a USB cable?] is displayed, select [Yes, I have a USB cable to use for installation.] and follow the installer instructions.
    Wireless Device Setup Wizard
     
  4. When the installation is finished, change the settings of the printer.
    Connect the printer and computer using a USB cable. Start the Printer Setting Tool from the computer, set [WirelessDirect] to [On] in the [Wireless LAN] tab, and confirm the SSID (network name) and password (network key).
    Wireless Direct
     
  5. To use the Wireless Direct mode, select the SSID you confirmed from the computer in step 4.
    SSID
    • The factory setting for the SSID is "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB", where "*****" is the last five digits of the product serial number.
    • If you are prompted to enter a password, enter the password (network key) you confirmed in step 4.
    • It may take several minutes until the connection is finished.
  6. Start P-touch Editor to create and print labels.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-810W, QL-820NWB

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