HL-L2390DW

FAQs & Troubleshooting

Drum !

Follow the steps below to clear the message:

The corona wire on the drum unit must be cleaned. Clean the corona wires in the drum unit.

Click here to see how to clean the corona wires.
The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Put the toner cartridge in the drum unit. Then reinstall the toner cartridge and drum unit assembly in the machine..
- Click here to see how to reinstall the toner cartridge.
- Click here to see how to reinstall the drum unit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, HL-L2380DW, HL-L2390DW, HL-L2395DW, MFC-L2680W, MFC-L2685DW, MFC-L2690DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2710DW, MFC-L2717DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L2759DW

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FAQs & Troubleshooting

Drum !

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

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Support & Downloads

HL-L2390DW

United States(English)