FAQs & Troubleshooting

FAQs & Troubleshooting

Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)

You can connect your Brother machine to your wireless network if you have a wireless router/access point that supports one of the following setup methods:

WPS symbol AOSS™ symbol SecureEasySetup™ symbol
WPS AOSS™ SecureEasySetup™
Wi-Fi Protected Setup AirStation One-Touch Secure System  


  1. Confirm that your wireless router/access point has one of these symbols.
  2. Configure the Brother machine for a wireless network using the automatic wireless mode.
    > Click here to configure the Brother machine for a wireless network using automatic wireless mode.

    If your wireless computer or device has already been set up for the wireless network without AOSS™, do not use AOSS™.

  3. Download and install your Brother machine's latest printer driver.
    > Click here to download Printer Driver in the Downloads section.
    The installation instructions are available on the download page.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2170W, HL-5370DW/HL-5370DWT

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