HL-5040

FAQs & Troubleshooting

Print on envelopes.

Do not use any of the following types of envelopes, as they will cause paper feed problems:

Envelopes that are damaged, curled, wrinkled, or irregularly shaped
Envelopes that are extremely shiny or highly textured
Envelopes with clasps, snaps or tie strings.
Envelopes with self-adhesive closures
Envelopes of baggy construction
Envelopes that are not sharply creased
Embossed envelopes
Envelopes that were previously printed by a laser printer
Envelopes that are pre-printed on the inside
Envelopes that cannot be arranged uniformly when placed in a pile
Envelopes constructed with paper that exceeds the paper weight specifications for the printer.
Poorly manufactured envelopes with edges that are not straight or consistently square.
Envelopes with transparent windows, holes, cutouts or perforations.

Before printing envelopes, you must fan the stack of envelopes well to avoid paper jams and misfeeds.

Do not load different types of paper at the same time in the paper cassette because paper jams and misfeeds may occur.
Do not print on envelopes using 2-Sided(Duplex) printing.
For correct printing, you must select the same paper size from within your software application as the paper in the tray.
If your application software does not support paper size selection in its print menu, you can change the paper size on the printer's control panel under the PAPER menu.

Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.

Media Type: Envelopes
Paper Source: Manual
Open the back output tray.
Send the print data to the printer.
Open the manual feed tray. Slide the paper guides to fit the envelope size.
Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in for a short distance, and then let go of the envelope.
After the printed envelope comes out of the printer, the printer will wait until you put in the next envelope. Repeat Step 5 for each envelope you want to print.
After you finish the print job, close the back output tray.