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FAQs & Troubleshooting

FAQs & Troubleshooting

How can I print on transparency sheets?



  • Use the multi-purpose tray to print transparency sheets.
  • Use only the recommended type of transparency sheets (3M CG3300). Do not use any other types, such as color transparency sheets (bordered with a white frame). Using unsuitable transparency sheets may damage the printer.
  • Do not use transparency sheets bordered with a white frame.
  • Remove each transparency sheet from the face down tray as soon as it is output. When transparency sheets are allowed to accumulate in the face down tray, static electricity can build up and cause jams.



Follow the procedure below to print transparency sheets:


  1. Adjust the paper guide to the mark corresponding to the size you are about to use.


  2. Fan a few transparency sheets at a time.


  3. Insert the transparency sheets into the multi-purpose tray until they lightly touch the feeding slot.


    Do not use full color transparency sheets. They can jam in the printer and damage the fuser unit.

  4. Launch printing from your program after loading the transparency sheets in the printer.
    Now set the items for "Printer Driver Settings (for transparency sheets)" as shown below:

Printer Driver Settings (for transparency sheets)


Windows settings :



Paper/Output Paper Size A4 or Same as Document Size
(When the document size is A4)
Duplex OFF
Paper Tray MP Tray
Paper Type Transparency




Macintosh settings :


Dialog Box
Paper Settings Paper Size A4 or no change
(When paper size is A4)
Paper Type Transparency
General Settings Document Type Transparencies
Printer Settings Duplex OFF
Paper Tray MP Tray



You can also print transparency sheets with paper inserted between the sheets. For details about the way to set paper between the sheets and the functions of individual printer driver items, refer to Help.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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