I cannot print from a Macintosh® PC.
|The printer does not appear in the Selector window||Is the printer off?||
Press the [I] on the power switch to turn on the printer.
|Is the USB or Ethernet interface cable loose or disconnected?||Turn off the printer and check the interface cable. If necessary, reconnect.|
|Is the network expansion card loose or disconnected?||Turn off the printer and reinstall the network expansion card into the printer.|
|Are the zone and printer names correctly specified?||The zone or printer names might be incorrect. Ask your system administrator for the correct settings. Use the printer configuration list to confirm the current printer settings.|
|An error message appears on the computer screen||Are you using the appropriate Mac OS?||Print from a computer with an operating system compatible with the printer. This printer supports Mac OS 8.1 to Mac OS X.|
|The printer is defective.||Check the message and rectify the error accordingly.|
To help us improve our support, please provide your feedback below.