HL-4000CN
FAQs & Troubleshooting |
I cannot print from a Windows® PC.
Symptom |
Possible Cause |
Action |
The printer does not print | Does "Pause Printing" appear in the printer window? |
When printing stops because of an error, the printer sometimes switches to the "Pause Printing" state. Follow the procedure below to release the printer from the "Pause Printing" state.
|
Is the printer off? | Press the [I] on the power switch to turn on the printer. | |
Is the parallel, USB, or Ethernet interface cable loose or disconnected? | Turn off the printer and check the interface cable. If necessary, reconnect. | |
Cannot print with TCP/IP | Is the printer IP address set correctly? (When using TCP/IP.) | The IP address might be different. Consult your system administrator and set the correct IP address. Use the printer configuration list to confirm the current IP address. |
Is there a reception filter? | Consult your system administrator to find out if there is a reception filter set. | |
An error message appears on the computer screen | A printer error has occurred. | Check the message and rectify the error accordingly. |
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