Model discontinued. This page is no longer updated.

HL-4000CN

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?

Follow the procedure below to remove the jammed paper.

 

  1. Pull the jammed paper out of the multi-purpose tray

  2. Push up button A (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer.

  3. Close the front cover.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4000CN, HL-4200CN

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