Model discontinued. This page is no longer updated.

HL-4000CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Shadows appear around areas of dense black printing.


The paper might not be suitable for the machine. We recommend you to replace the paper. Another posibility is the transfer roll cartridge might be old or damaged. Replace the transfer roll cartridge.

To see how to replace the transfer roll cartridge, click here.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4000CN, HL-4200CN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.