Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the printer to improve the print quality and reduce the risk of paper jams?

After every 20,000 pages printed or every 12 months, we recommend that you clean the following parts with a dry cloth.



  1. Clean the Paper Guide and Registration Roller to prevent paper jams.


  2. Clean the Exit Roller after opening the Top Cover slightly. This will help to prevent paper jams at the paper exit or dirt from appearing on your print output.



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